Event Details:
Parent and family engagement is a key factor in a child's success in development and in school. Research shows that children do better in school, improve their attitudes and behaviors, and are less likely to develop disruptive behaviors and unhealthy attitudes when parents are involved in their education and overall care. In this webinar, we'll discuss the importance of communicating clearly and with empathy in order to increase the level of parent involvement, while also giving working parents peace of mind about their child.
Engaging parents is one of the most critical forms of customer service for your center but sometimes, they just simply don't cooperate and can at times make our jobs very difficult despite our best efforts.
Your attendees will learn how to:
• Use good communication skills during a conversation
• Use specific steps to carry out a difficult conversation
• Validate your parent's emotions while still working within established boundaries and expectations
• How self-perception determines your ability to connect through communication
This webinar qualifies for Registry credit.
Theresa French draws from her 20+ years of “road tested- business approved” experience to fundamentally change organizations from the inside out. From leadership to communication, personal development and designing growth plans, Theresa’s undeniable passion is clear; “to evoke growth for your organization through the power of your people.” Theresa has earned the distinction of a John Maxwell Team Leadership Trainer, holds certifications in both relationship and professional coaching and is dedicated to helping individuals find their potential so they can leverage it for the greatest level of success in life, business and community servanthood.
Members: Free (The registration system will recognize your active status.)
Not Yet Members: $35